Asset Automation

 I have a long history with the automation of assets. In 2018 I led the implementation of an asset automation project that used vendor data to prefill the customer's application. The customer would select their financial institution and provide their credentials. Since this was a very early adoption of these data aggregators, at that time it retrieving the information was still done through screen scraping. This required us to also then build out a proprietary financial summary of the customer's assets to be used with underwriting. Adoption was low as the interface provided by the vendor, which was done using an iFrame. We provided this option to the customer at the POS in our digital application as well as part of the customer's portal once the loan was submitted. Due to several issues we had with the vendor and the low adoption we later made the decision to retire this process, with plans to improve on this process and re-deliver these capabilities at a later time. 

In 2023 to 2024 I re-ignited asset automation for on-us customers using their internal banking data. One of the biggest challenges I faced was that policies required the review of all transactions.